Active listening is a communication skill which involves hearing the message (both verbal and non-verbal), understanding it and carefully evaluating it before providing a response. By listening effectively to your attendees, you will be able to know what they value and be they your customers, employees, colleagues or even competitors, this will enable you to generate leads that you can convert into sales.
Below are some tips that will help you be an active listener at your event to enable you to gain important business insights.
Tips for active listening
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